These terms govern the use of Membear, the association management software for Swiss associations – the free core version (Gratis plan) and the paid Verein and Autopilot plans.
Membear is operated by siebenberge gmbh, Toggenburgerstrasse 29, 9652 Neu St. Johann, Switzerland (UID CHE-236.282.765, «we»). The contracting party is the association or organisation for which the account is opened («association»).
These terms apply to all plans. Sections 4 to 9 additionally apply to the paid plans.
The core version of Membear is a free service available to all Swiss associations. To ensure fair and sustainable operation, the following principles apply to all plans:
In case of misuse, we reserve the right to:
Besides the Gratis plan we offer the paid Verein and Autopilot plans. Scope, limits (e.g. newsletter emails per calendar month) and prices are those shown on the pricing page and the billing page at the time of booking. Unused allowances expire at the end of the month.
All prices are in Swiss francs and include statutory VAT (currently 8.1%). Billing is monthly or yearly in advance.
Features marked «coming soon» are only available once they are released. Until then there is no entitlement to them and no price reduction.
The contract for a paid plan is concluded when an authorised person of the association books the plan under Settings → Billing. The term is one month or one year from booking, as chosen.
The contract renews automatically for the same term unless it is cancelled before the term ends (section 8).
When paying by card or another payment method offered online, it is stored with our payment provider zahls.ch and charged automatically at the start of each term. When paying by invoice, the association receives an invoice with a QR bill, payable within 30 days.
If a charge fails, we retry after 1, 3 and 5 days and inform the association by email. If an invoice remains unpaid (card: after the last retry; invoice: 14 days after the due date), the plan is locked and the account falls back to the features of the Gratis plan. No data is deleted. Once the open invoice is paid, the plan is unlocked again.
The association can switch between card payment and invoice at any time.
Switching to a higher plan takes effect immediately. The price difference for the rest of the term is charged pro rata.
Switching to a lower plan or from yearly to monthly billing takes effect at the end of the current term.
Paid plans can be cancelled at any time under Settings → Billing, effective at the end of the current term. The plan remains usable until then, and the cancellation can be withdrawn. Afterwards the Gratis plan applies.
Amounts already paid are not refunded pro rata. If the account is deleted, the plan ends immediately without a refund. We may cancel a paid plan with 30 days' notice to the end of a term, or without notice in case of a serious breach of these terms.
Running plans renew at the booked price. We announce price increases for existing plans by email at least 30 days before the next term starts. If the association does not agree, it can cancel effective at the end of the current term.
We aim for high availability but cannot guarantee it. Short interruptions for maintenance and further development do not entitle to a price reduction.
We are liable for damage caused intentionally or through gross negligence. Any further liability, in particular for slight negligence, indirect damage and lost profit, is excluded to the extent permitted by law. The association is responsible for the content and data it enters and sends in Membear.
We reserve the right to amend these terms as needed. We announce material changes affecting paid plans by email at least 30 days in advance.
Swiss law applies. The place of jurisdiction is the registered office of siebenberge gmbh.
Last updated: 10/15/2026