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Collect the annual fee: workflow for association treasurers

Collecting membership fees is one of the most stressful board jobs — especially when the annual general meeting approaches. This guide shows treasurers how to collect the annual fee with annual invoices, TWINT and QR bills — and keep open vs paid dues in one view.

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Why fee collection so often stalls

In many associations, payment status lives in spreadsheets and email folders. You send invoices by hand, reminders get forgotten, and before the AGM nobody knows who has paid the annual fee. Follow-ups land with the treasurer — and volunteer hours disappear into reconciliation. Collecting membership fees therefore needs a clear run, not another paper process: prepare once, send invoices, see status.

Annual invoice: the fee-run workflow

The annual fee runs through the annual invoice — not loose payment requests. First you set up zahls.ch once (credentials and webhook in association settings). Then you can send invoices: check membership types and amounts, start the batch run and send invoices by email — or as PDF with a QR bill for members without email. Online, members pay with TWINT or card; anyone who transfers uses the QR bill. Paid dues appear in the overview without typing bank statements line by line. Step-by-step detail is in the guide on sending annual invoices.

Combine TWINT and QR bills sensibly

Many boards think either-or. Better: both. TWINT for members who want to pay online immediately — and QR bills for postal delivery, members without email, or anyone who prefers bank transfer. Bank transfer with a QR bill complements the online path; it does not replace setting up zahls.ch. That cuts follow-ups and stays Swiss QR-bill compliant. More on TWINT for associations is in the matching Wissen guide; billing explains the full flow including QR.

Before the AGM: open and paid dues at a glance

The goal before the general meeting is clarity — not perfection on day one. With central status you see who is open and who has paid, without Excel chaos. Members can pay and check status in the portal themselves; that spares treasurers routine questions. Anyone who still does not pay after the invoice can later get reminders or a batch run — friendly first, more formal if needed. You arrive at the AGM with solid numbers instead of guesses.

How to collect fees with Membear

In short: set up zahls.ch once, then send invoices. In Membear you import or maintain members, set membership types, connect zahls.ch and start the annual invoice run. Members pay via TWINT, card or QR bill; you keep open and paid dues in view. The core version stays free; transaction fees apply with the payment provider. Next fee run coming up? Start free, connect zahls.ch and practise with a few test invoices before the big batch.

Next: billing and the annual run

  • Billing & invoicingAnnual invoices, QR bills, TWINT and a clear view of open dues.
  • Send annual invoicesDocs detail: zahls.ch connected, start the batch, deliver invoices.

More guides

  • TWINT for associationsMembership fees and event payments via TWINT — fees, use cases and setup.
  • Membership fee reminderFriendly reminder, formal notice and escalation — with a ready-to-use template.
  • Kassier in an associationMeaning, duties and tips for treasurers on fees and reconciliation.

FAQ: membership fees

Short, practical answers for treasurers.

How do I collect the annual membership fee?
Via the annual invoice: set up zahls.ch once, check amounts and membership types, send invoices in a batch run. Members pay online (TWINT or card) or by QR bill and bank transfer. You see status centrally — without Excel lists.
Do we need zahls.ch to collect fees in Membear?
Yes. You set up zahls.ch once — then you can send invoices and accept online payments. Bank transfer with a QR bill remains available as a complement, not as a substitute for setup.
Can members without email pay the fee?
Yes. You create the invoice as a PDF with a QR bill and send it by post. The fee stays linked to the member — same as with email invoices.
How do I avoid chasing before the AGM?
Start earlier, offer a clear payment path (TWINT and QR) and keep status central. Many members pay on their own when invoice and portal work. You remind open cases deliberately — instead of calling the whole association by hand.

Collect annual dues without Excel chaos

Start free, connect zahls.ch and prepare the next fee run calmly before the AGM.

Start free